Request access
The following sections explain how to request access to restricted files in a record. The owner of the record can choose who is able to request access (one or both of):
- Guests - will be granted access via a secret link that expires after a duration defined by the owner.
- Users - will be granted permanent access via their user account (until revoked by the owner).
Learn how to request access:
Request access as guest
1
Go to the record you would like to request access to. If you're able to request access as a guest, you will see the request access form.
2
Fill in:
- Your email address
- Your full name
- Optionally, write a message to the owner (in particular if the owner has specified conditions under which they give access)
- Tick the checkbox that you agree to that your full name and email address is shared with the record owners
Finally click Request access button to submit your request.
3
To complete your request, you need to verify your email address by clicking the link in an email which we have sent to your address.
Request access as authenticated user
1
Go to the record you would like to request access to. If you're able to request access as a user, you will see the request access form.
2
Fill in:
- Optionally, a message to the owner (in particular if the owner has specified conditions under which they give access)
- Tick the checkbox that you agree to that your full name and email address is shared with the record owners
Finally click Request access button to submit your request.
3
You will be redirected to the request access page. The
View my access requests
You can view all
1
Go to My requests by click My dashboard in the header, and afterwards click My requests in the tab menu.